EMR Chiro – Frequently Asked Questions

The Most Legally Defensible, AI-Integrated Chiropractic EMR

EMR Chiro is built specifically for chiropractors who demand:

  • By far, EMR Chiro is the BEST EHR system in chiropracticLegally defensible documentation

  • Maximum reimbursement compliance

  • Fully integrated AI SOAP note creation

  • Seamless billing & reputation automation

  • Zero workflow friction

Below are the most common questions from doctors transitioning to EMR Chiro.

Pricing & Setup

1. Is the $1,200 onboarding fee optional?

Yes — technically.

You may attempt a self-guided setup using AdvancedMD and EMR Chiro training videos.

However, 100% of offices that attempted independent setup have failed.

The $1,200 onboarding includes:

  • Live, one-on-one implementation training

  • Guaranteed successful system launch

  • Recorded sessions for future staff training

  • Full workflow integration

This process works every time.

2. Are there additional setup or transition costs?

Demographics Only Migration

$0

Full Migration (Notes + Financials)

  • $500 for up to 500 patients

  • $1 per additional patient

  • Available to billing clients only

  • Turnaround: approximately 2 weeks

  • Your staff does nothing

The billing team migrates:

  • Most recent chart notes

  • All outstanding claims

By law, your prior EMR vendor must provide records at $0 cost.

3. Are there ongoing or pass-through fees?

  • One-way text reminders: Included ($0)

  • One-way & two-way email: Included ($0)

  • Two-way texting: $100/month (third-party service)

No hidden fees.

4. How are additional providers priced?

  • $375 per provider

LMTs and providers working legally “incident-to” do not require separate provider licenses and incur no extra cost.

Patient Overview & Clinical Dashboard

5. Is there a centralized patient snapshot?

Yes.

EMR Chiro includes:

  • Clinical dashboard cards

  • Exam & imaging summaries

  • Testing highlights

  • Fully customizable timeline views

All critical patient data is visible instantly.

Exercise & Rehabilitation

6. Can I prescribe rehab or exercise programs?

Yes.

Through the patient portal you can:

  • Upload any rehab program

  • Allow patients to download instantly

  • Track program delivery

Payments & AI Integration

7. How does credit card processing work?

Fully integrated.

You can:

  • Send electronic invoices

  • Collect in-office payments

  • Create automated payment plans

All transactions flow directly through the platform.

8. How does the AI documentation system work?

EMR Chiro is the only AI system in chiropractic that creates complete SOAP notes — not partial documentation.

It is:

  • Native to the platform

  • Not third-party software

  • Integrated across the entire SOAP

  • Designed to combine structured macros + dictated content

AI enhances your workflow — it does not replace clinical judgment.

The result: compliant, defensible, fully structured documentation in minutes.

Documentation & Legal Protection

9. How customizable are notes?

Fully customizable — but caution is strongly advised.

Templates were built using:

  • Nationwide court rulings

  • Insurance defense attorneys

  • Carrier claims representatives

They are designed to:

  • Meet Federal Daubert Standards

  • Maximize reimbursement defensibility

  • Protect against audits

Customization is available — but minimal changes are recommended to maintain legal integrity.

10. How do macros work?

  • Prebuilt macros included throughout

  • Fully editable

  • Free periodic macro updates

  • Custom macro creation allowed

11. Does AI override macros?

No.

AI works with:

  • Structured inputs

  • Prebuilt macros

  • Button selections

It enhances — never overrides — your structured documentation.

12. What browsers or operating systems are supported?

EMR Chiro is cloud-based.

  • Works on any modern browser

  • Windows, Mac, Linux supported

  • No special hardware required

Intake & Kiosk

13–14. Are intake and kiosk forms customizable?

Yes.

Important details:

  • No branching logic

  • Default intake used for all patients

  • Custom forms can be created for visit types

  • Outcome assessments are discouraged (discussion recommended)

15. Does intake auto-populate into notes?

Yes.

Initial and daily intake forms automatically populate into documentation.

Re-Exams & Narrative Flexibility

16. Can prior exams be reused?

Yes.

Re-exams intelligently pull forward relevant prior data.

17. Is freehand narrative documentation available?

Yes.

Every report includes unlimited open narrative sections.

Messaging & Automated Marketing

18. How does messaging work?

  • One-way texting: Included ($0)

  • Email messaging (1-way & 2-way): Included ($0)

  • Two-way texting: $100/month

19. What automated messaging is included?

All at no additional cost:

  • Appointment reminders

  • Missed appointment notices

  • Birthday messages

  • Reactivation campaigns

  • Targeted marketing campaigns

Fully customizable.

Compliance & Audit Protection

20. How are addenda handled?

Signed notes cannot be altered by regulation.

Modifications occur via:

  • Sub-notes

  • Attached imaging

  • Uploaded test results

Full audit trail integrity is preserved.

Multi-Discipline Support

21. Are multiple note types supported?

Yes.

  • 1,500+ templates

  • Chiropractic

  • PT

  • Medical

  • Ancillary services

  • Multiple providers per date allowed

Treatment Plans & Billing Logic

22. How are treatment plans tracked?

You can:

  • Create episodes of care

  • Track referrals

  • Separate planned care from billed services

23. How are non-billable services handled?

Document clinically.
Choose not to bill.

Full discretion.

Scheduling & Workflow

24. Can appointments overlap?

Yes.

You can:

  • Overlap appointments

  • Add workflow notes

  • Assign rooms

  • Communicate front desk → provider in real time

25. Can appointments be copied?

Yes.
Copy/paste functionality supports irregular schedules.

Language Support

26. Is multilingual intake supported?

  • Spanish intake forms available

  • AI supports multilingual SOAP documentation

Data Storage

27. Are there storage limits?

  • Unlimited document uploads

  • Images not supported (use secure cloud storage such as Dropbox)

Subjective Complaint Flexibility

28. Can subjective complaints change?

Yes.

Complaints can be:

  • Reordered

  • Modified

  • Removed

  • Added

29. Are non-pain complaints supported?

Yes.

Supports:

  • Numbness

  • Dizziness

  • Neurological symptoms

  • Elicited complaints

EMR Chiro uniquely supports structured elicited complaints.

Reputation & Records Automation

30. How does reputation management work?

Included at $0:

  • Automated review requests

  • MD & attorney reporting

  • SureScripts integration

  • Auto-sharing of records

  • Automated outside record import

Training, Support & Operations

31. Does training include billing?

Yes.

Training covers:

  • Clinical documentation

  • Billing workflows

  • Operations

All sessions recorded. Ongoing support available.

32. Is there a minimum billing fee?

Determined by billing partner.
Both solo and multi-provider practices are supported.

33. How accessible is support?

Direct cell phone access to:

  • Support

  • Training

  • Management

  • Billing

34. Is there an hourly support fee?

  • Standard support: $0

  • Extensive custom training: $150/hour (rare)

35. How do text and fax work?

  • Automated to MDs and attorneys

  • Manual send anytime

  • Included at $0

36. Do I need special phone or fax hardware?

No.

Everything is electronic through the portal.

37. How are statements delivered?

  • Text

  • Email

  • Paper

Included at $0.

38. Can patients pay via text or email?

Yes.

Secure payment links included.
Only processing fees apply.

39. Can functional medicine be integrated?

Yes.

Includes:

  • 1,500+ medical templates

  • Full customization

  • DIY ($0) or assisted ($150/hour)

40. Are rehab templates available?

Yes.

Extensive PT and chiropractic rehab templates included.

41. Can patients access their records?

Yes.

Patients can download complete chart records via portal.

42. How are radiology reports imported?

  • Auto-import via SureScripts-supported facilities

  • Manual scan/upload available

Why EMR Chiro?

  • Built using real court rulings

  • Designed for Daubert compliance

  • AI-native SOAP generation

  • Billing-integrated

  • Reputation automation included

  • Zero hidden fees

  • Guaranteed onboarding success